Terms & Conditions

Welcome to Oney Studio! By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

Service Overview

The Service Provider, Oney Studio, agrees to provide Paid Ads management and optimization services ("Services") to the Client, which may include, but are not limited to, the following:

Campaign and Ad Group Creation: The creation and setup of campaigns and ad groups on Facebook and other Meta platforms to achieve optimal advertising outcomes. These campaigns and ad groups are designed to align with specific business objectives, ensuring targeted reach and maximum engagement.
Ad Copywriting: The development of high-quality, compelling ad copy aimed at enhancing campaign performance and attracting the target audience. The ad copy is strategically crafted to ensure alignment with campaign objectives and to effectively communicate brand messaging.
Bid Management and Optimization: Continuous management and optimization of bids to ensure the efficient use of the advertising budget while maximizing campaign performance. Bid adjustments are made regularly to maintain cost efficiency and meet the specified campaign goals.
Weekly Email Updates: Weekly reports are provided, summarizing the status of ongoing campaigns. These reports include insights into campaign performance, adjustments made, and optimization suggestions based on current results, allowing for informed decision-making.
CRO (Conversion Rate Optimization) Recommendations: Professional recommendations are provided to improve conversion rates and enhance the effectiveness of landing pages. Best practices are implemented, including A/B testing and user experience analysis, to drive better results from ad campaigns.
Conversion Tracking Verification: Ensuring the proper setup and functionality of conversion tracking systems to accurately measure the performance of ad campaigns. This includes verifying the implementation of tracking pixels and ensuring the accurate recording of conversions, such as purchases or form submissions.
Marketing Research: Comprehensive research is conducted on target audiences, market trends, and competitors to inform the development of ad strategies and creative elements. This research aims to optimize audience targeting and improve overall campaign effectiveness.
Weekly Performance Reporting: Detailed weekly performance reports are delivered through Looker Studio, summarizing key metrics such as Cost Per Click (CPC), Return on Ad Spend (ROAS), and Click-Through Rate (CTR). These reports also provide actionable recommendations for optimizing future campaigns.

These services will be provided as part of the monthly agreement between Oney Studio and the Client, tailored to meet the specific needs and goals of the Client's business.

Payment Terms

Recurring Payment: By subscribing to our services, you agree to pay a recurring monthly fee, as specified at the time of subscription. The fee will be a fixed amount, which will be billed automatically each month.
Payment Schedule: Payments will be processed on the same date each month, starting from the date of the initial subscription payment. The payment date will remain consistent each month unless the subscription is canceled.
Payment Method: Payments will be processed through 2Checkout, the designated payment processor. You agree to provide accurate payment information, and any payment failures may result in the suspension or termination of the service.

Service Duration and Termination

Subscription Term: The services will begin on the agreed start date and will continue on a month-to-month basis until canceled by the subscriber.
Termination: The subscriber may cancel the subscription at any time through the website by clicking the "Cancel Subscription" button or by sending a cancellation request to sveta@oney.studio. Upon cancellation, the subscription will remain active until the end of the current billing cycle, and no further payments will be charged. Any outstanding payments for services rendered up to the cancellation date will be due.

Refund Policy

No Refund for Completed Work: Given the intangible and digital nature of the services provided, all payments made for services already rendered are non-refundable. This policy applies regardless of the duration of service usage, including any portion of the service utilized or unused.
Service Adjustments: If you are not satisfied with the results of the services provided, please notify Oney Studio promptly. We will make efforts to address any concerns and implement necessary adjustments to ensure the services align with the agreed-upon objectives.
Cancellation: If the service is canceled before the end of the billing period, no refunds will be issued. The service will remain active and fully provided until the end of the current billing period.

Confidentiality

Both parties acknowledge that during the course of the subscription, confidential and proprietary information may be exchanged. Both the Service Provider and the Subscriber agree to maintain the strict confidentiality of all such information, including but not limited to business plans, strategies, marketing data, financial information, customer information, and any other data not publicly available ("Confidential Information").

Neither party shall disclose, publish, or otherwise make available any Confidential Information to any third party without the express written consent of the other party, except as required by law or to fulfill obligations under this agreement. Furthermore, both parties agree to take all reasonable precautions to protect the confidentiality and integrity of such information, employing at least the same level of care as they use to protect their own confidential data.

This confidentiality obligation will remain in effect both during and after the termination of the subscription, without a time limitation, and will continue indefinitely, unless and until such Confidential Information becomes publicly available through no fault of the receiving party.

In the event of a breach of this confidentiality provision, the party responsible for the breach shall be liable for any direct or indirect damages caused as a result of the disclosure of the confidential information

Prohibited Activities

Non-Solicitation of Employees: Clients are strictly prohibited from using our services to solicit, recruit, or hire any employees or contractors associated with Oney Studio, either directly or indirectly.
Reselling Services: The Subscriber agrees that the services provided by Oney Studio, including but not limited to Meta Ads management, optimization, marketing research, and any other related services, are solely for the Subscriber's use and are not to be resold, redistributed, sublicensed, or otherwise transferred to any third party without the prior written consent of Oney Studio. This includes, but is not limited to, offering the services to third parties as part of a packaged offering, incorporating the services into the Subscriber's own products, or using the services in any way that would allow a third party to benefit from or access the services directly.

Any unauthorized reselling, redistribution, or transfer of the services will be considered a material breach of this agreement, and Oney Studio reserves the right to terminate the subscription, recover damages, and seek any other remedies available under applicable law.

Limitation of Liability

Oney Studio shall not be held liable for any indirect, incidental, special, or consequential damages, including but not limited to lost profits, loss of business opportunities, or damage to reputation, arising out of or in connection with the provision of the services. In no event shall Oney Studio’s total liability, whether in contract, tort, or otherwise, exceed the amount actually paid by the Subscriber for the specific service directly giving rise to the claim during the 12-month period preceding the event giving rise to the liability.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of United Kingdom, without regard to its conflict of laws principles.

Amendments

Oney Studio reserves the right to update or modify these terms at any time. Any changes will be communicated through our website or directly to clients. It is the responsibility of the client to review the terms periodically.

Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at:

Email: sveta@oney.studio